SMD Global Studios
Billing and Refund Policy
Last updated: November 14, 2026
Services and clients
SMD Global Studios LLC provides social media agency services (content creation, campaign management and strategic consulting) to business clients. Services are provided remotely.
Agreements
Each engagement is governed by a written service agreement or proposal accepted by the client before work begins. That agreement sets out the scope, fees, billing schedule and term. If the agreement and this policy differ, the agreement applies.
Invoices and payment
Fees are invoiced as stated in the client's agreement. Invoices are payable by the due date shown on the invoice, by bank transfer or other payment method stated on the invoice. Fees are quoted and charged in US dollars unless the agreement says otherwise.
Cancellation
A client may cancel ongoing services by written notice to info@smdglobalstudios.com, subject to the notice period in the client's agreement. Fees for work performed up to the effective cancellation date remain payable.
Refunds
Fees for services already performed are non-refundable. If a client has prepaid for services that have not been performed at the effective cancellation date, the unused portion is refunded to the original payment method. If the company is unable to deliver an agreed service, the fee paid for that service is refunded.
Third-party costs
Advertising spend and other third-party costs paid on a client's behalf or directly by the client to a platform are governed by that platform's terms and are not refundable by the company.
Billing questions and disputes
Contact info@smdglobalstudios.com. The company aims to resolve billing questions directly with the client before any chargeback or dispute is raised.
Contact
SMD Global Studios LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States+1 (727) 229-9528info@smdglobalstudios.com